Own the feedback before it leaves your site
Collect the rating and private comment inside eReviewPro first, so your team can learn from every response instead of only seeing public posts later.
Customer-owned review workflow
Turn happy customers into public proof — and catch unhappy ones first.
eReviewPro helps you request feedback from real customers, capture private ratings and comments, recover problems early, and send satisfied customers to the public review sites that matter.
No credit card to start
Free guided setup
Works with your existing review links
Review journey
1Invite customer
2Capture feedback
3Recover issue
4Route happy customers
Latest response
5 stars
“Fast service and clear communication.”
Destination clicked
Google Reviews
812Invited
184Responses
37Recovered
97Public clicks
Route satisfied customers to the public destinations you already use
The real problem
Sending a review link is easy. Knowing what happened is the hard part.
Most businesses already have Google, Yelp, BBB, Trustpilot, Facebook, or industry review links. What they do not have is one clear view of who was asked, who responded, what unhappy customers said privately, and which public destination earned the click.
Recover low ratings before they become reputation damage
Unhappy customers become follow-up opportunities instead of surprises scattered across different public review sites.
Send happy customers to the right destination
Each location can route satisfied customers to its own Google, Yelp, BBB, Trustpilot, SmartCustomer, ResellerRatings, Facebook, Tripadvisor, or custom link.
Why it feels different
A tighter review funnel, not another bloated reputation suite.
eReviewPro focuses on the practical workflow: invite, listen, recover, route, publish, and report.
The workflow
One path from customer experience to public trust.
Your team gets the signal first. Public review destinations get the customers who are ready to share a positive experience.
InviteEmail recent customers after a sale, visit, order, or service.
ListenCapture rating and private feedback inside your own workflow.
RecoverFollow up when a customer leaves a low rating or concern.
RouteGuide happy customers to the public review destination you choose.
ShowPublish selected first-party reviews on your profile or website widget.
Website proof
Turn first-party feedback into proof you can actually use.
Do not let your best comments disappear into a spreadsheet or a single review platform. Approve selected feedback and show it on your own public profile or embedded widget.
Explore features“The team followed up quickly and made everything easy.”
Example first-party review“Clear communication from start to finish.”
Example first-party review“Good service, and they listened when I had feedback.”
Example first-party review
Simple pricing
Start small. Upgrade when review volume grows.
Clear monthly plans for the review workflow most small and growing businesses need.
Starter
Start Starter trial
For one business or location
$49/ month
Everything needed to request reviews, capture private feedback, and route happy customers.
- 1,000 review invitations per month
- 1 business location
- Up to 3 team users
- CSV, manual, and API customer intake
- Private feedback inbox
- Public profile and website widget
Best fit
Growth
Start Growth trial
For growing teams
$89/ month
More volume, more locations, and stronger reporting for connected workflows.
- 5,000 review invitations per month
- Up to 3 business locations
- Up to 10 team users
- Everything in Starter
- API access and webhooks
- Advanced reporting and exports
Custom
Contact sales
For special workflows
Let’s talk
For higher volume, custom imports, onboarding help, or unique operating needs.
- Custom invitation volume
- Additional locations and users
- CRM, POS, or e-commerce workflow review
- Migration and launch assistance
- Custom reporting support
Common questions
Built to work with the review sites you already use.
eReviewPro gives you the customer-owned workflow around public review destinations.
Do I still need Google, Trustpilot, BBB, Yelp, or SmartCustomer?
Yes, if those destinations matter to your buyers. eReviewPro works around those links and gives you visibility before the customer leaves your workflow.
What visibility do I get?
You can see who was invited, who responded, their rating and private comments, delivery activity, and which public review destination they clicked.
Can each location use different review links?
Yes. Locations can use their own business details, branding, public-review destinations, and email settings.
Can I try eReviewPro before paying?
Yes. Starter and Growth include a 14-day trial with up to 50 invitations. No credit card is required during the trial.
Get the review workflow working before buying a bigger platform.
Invite real customers, recover private complaints, and route satisfied customers to the public review sites that matter.